SUPPORT

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IT Canada International
Head Office:
Calgary, AB, Canada

General Information: info@itcanint.net

Sales:
sales@itcanint.net

Phone: 800 583.1752
Fax: 403 229.0407

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Through a span of integrated services, methodologies and superior team, IT Canada International has a reputation for providing services tailored for our clients’ specific needs, strategies and goals.

Network Services

IT Canada International offers Network Design, Installation and Support, VOIP, Web Applications, Data Hosting and 24/7/365 Worldwide Technical Support as an outsourced service, with clients ranging from home-based business to offices with 100’s of computers in locations worldwide.

A team of computer engineers and software developers, in offices around the world, collectively support our client base.

A comprehensive analysis of your Network-related business goals and values ensures our corporate objectives are aligned and allows us to become a key part of your team as your outsourced IT experts. By building strong relationships with your employees and developing a thorough understanding of your network and the technologies used, IT Canada International is able to build the infrastructure required to solve your computer problems expediently when you call, often remotely.

NETWORK ANALYSIS, DESIGN, INSTALLATION, VOIP, WEB APPLICATIONS,
DATA HOUSING AND 24/7/365 WORLDWIDE TECHNICAL SUPPORT.

  • Network Analysis and IT Documentation
  • Disaster Recovery - recovery disks for each department
  • LAN/WAN network design
  • 3rd party software support - include us in the training for your custom applications
  • Support methods include toll-free phone, internet trouble ticket or online chat
  • 24/7/365 Worldwide Technical Support
  • Offsite backups and onsite back up plans, including USB drives for internal backups
  • Server redundancy
  • Mail, web applications and server hosting at our state-of-the-art, secure hosting facility
  • VOIP to connect branch offices and eliminate long distance costs
  • Remote computer access to solve problems that can't be solved over the phone
  • Guaranteed 1st response time of 15 minutes

 

24/7/365 WORLD WIDE TECHNICAL SUPPORT

Our staff, including phone line support, carry at least seven years of network and support experience, with certificates ranging from five year Bachelor degrees in Computer Science to continuing education courses and software certification.

We pride ourselves on our exceptional quality assurance and software support staffs’ delivery record.

Monthly pricing plans are based on Network size, allowing us to scale back or grow along with your business.

We also offer backup resources to your existing IT department when the cost of hiring additional full time staff can't be justified.

Find out how the team at IT Canada International will help your business!